Connect With Us
Whether you have a query about an ingredient, a question about your order, or an interest in our bespoke event services, our dedicated team is here to provide you with expert assistance.
Direct Lines to Our Culinary Concierge
We are dedicated to providing responsive and knowledgeable support. We are not just a service; we are a team of passionate chefs, sommeliers, and hospitality experts. To ensure you receive the quickest and most accurate assistance, please review the contact options below. For inquiries regarding an existing order, having your order number ready will help us serve you more efficiently.
Guest Services Desk
For all questions related to your order, our dishes, delivery status, or our website. Our dedicated concierge team monitors this inbox with care during all business hours.
[email protected]The Chef's Line
Have an urgent question or need immediate advice on reheating, plating, or wine pairing? Call our line to speak directly with a knowledgeable member of our culinary team.
+91 04851 98703Operating Hours
Concierge & Culinary Support:
Mon - Sat: 10:00 AM - 9:00 PM (GMT)
Sun: 12:00 PM - 7:00 PM (GMT)
Send Us a Message
Please use the form below for all non-urgent inquiries. We strive to answer all messages within one business day. The more detail you provide, the better we can assist you.
A Taste of Paris for Your Special Events
At Le Délice Parisien, we understand that professional events and private celebrations demand a superior level of quality, presentation, and service. Our dedicated program for event planners, corporate clients, and private hosts is designed to be a seamless partnership in creating unforgettable culinary experiences. We provide the same authentic, chef-crafted cuisine that defines our brand, but with a suite of services tailored to the unique demands of catering. Your vision is our blueprint, and we are committed to providing a menu and service that will not only impress your guests but also allow you to enjoy your own event with confidence and ease. By partnering with us, you are not just serving food; you are curating an atmosphere of French elegance and gastronomic delight.
Our professional partners receive a host of exclusive benefits, including access to our bespoke menu creation with Chef Moreau, a dedicated event coordinator to manage all culinary logistics, and the ability to customize dishes to suit specific themes or dietary needs. We offer flexible service styles, from elegant drop-off platters for a corporate lunch to fully-staffed receptions with on-site chefs for canapés and interactive food stations. Our reliable, temperature-controlled delivery ensures your food arrives in pristine condition, ready for service at the perfect moment. We invite you to connect with us to learn how Le Délice Parisien can elevate your next private dinner, wedding reception, or corporate gala. Please use the contact form above and select "Event & Catering Inquiry" to begin the conversation with our events team.
Our Kitchen Atelier
While we deliver across London, our heart, our passion, and our state-of-the-art kitchen are centrally located.
Le Délice Parisien HQ
123 Culinary LaneLondon, W1F 0AA
United Kingdom
Please Note: Our atelier is a professional, licensed, and health-certified production kitchen, not a restaurant or retail storefront. To ensure the highest standards of food safety and to maintain the integrity of our controlled culinary environment, we cannot accommodate walk-in customers or order collections at this location. It is a space dedicated entirely to the art and science of preparing, perfecting, and packaging your orders. We do, however, welcome scheduled visits from members of the media and potential large-scale event partners. Please contact us via the appropriate channels to inquire about making an appointment.
Press & Media Inquiries
We are deeply passionate about the story of Le Délice Parisien: our mission to make authentic French gastronomy accessible, our commitment to sustainable luxury, and the culinary philosophy of our founder, Chef Jean-Luc Moreau. We welcome inquiries from journalists, food critics, bloggers, television producers, and other media professionals. Our team is available for interviews on a range of topics, including the future of at-home dining, the importance of 'terroir' and authentic sourcing, the art of classical French technique, and our pioneering sustainable practices. We can also provide a comprehensive media kit, high-resolution photography of our dishes and kitchen, and product samples for review or features. If you are working on a story and would like to connect with our team, please send a detailed email to or use our contact form. Please include your name, publication, the nature of your request, and your deadline so we can respond effectively.
Join Our Brigade
Are you passionate about food, dedicated to craftsmanship, and committed to creating exceptional guest experiences? We may be looking for you.
Le Délice Parisien is more than just a company; it's a 'brigade'—a collection of dedicated individuals who believe in our mission. From our skilled chefs and pastry artists to our logistics specialists and our gracious guest service concierges, every team member plays a vital role in our shared success. We cultivate a work environment built on the classic principles of the French kitchen: respect, discipline, continuous learning, and a shared obsession with quality. We offer competitive compensation, comprehensive benefits, and meaningful opportunities for career growth. While we may not have specific openings at all times, we are always eager to hear from talented, passionate people who believe they can make a difference. If you think you'd be a great fit for our team, please send your CV and a cover letter explaining your interest to . We look forward to hearing from you.
Quick Answers to Common Questions
What is the best way to get a fast response about my existing order?
For the quickest response regarding an active order, please email our Guest Services Desk at and include your order number in the subject line. This allows our team to immediately access your details and address your query with full context and efficiency. While The Chef's Line is available, email provides a clear written record for both parties.
I've made a mistake in my order (e.g., wrong address). How can I fix it?
Please contact us immediately. If you notice an error with your delivery address or the items in your order, call our team at for the most immediate attention. We begin preparing orders quickly, so time is of the essence. We can typically make changes within an hour of the order being placed, but once it enters the final dispatch stage, changes may not be possible.
How can I inquire about a dish that is not on the current menu?
We love your enthusiasm for French cuisine! While our menu is carefully curated, Chef Moreau can occasionally accommodate special requests, particularly for private events. Please use our contact form, select "Product & Ingredient Question," and describe the dish you're dreaming of. We will review it with the culinary team and let you know if it's something we can prepare for you as a custom order.
What should I do if my delivery is delayed or there is an issue with its condition?
Your satisfaction and safety are our highest priorities. In the rare event that your delivery is significantly delayed or arrives in a condition that does not meet our high standards (e.g., damaged packaging, contents not properly chilled), please do not consume the product. Contact us immediately by phone or email. Please provide your order number and, if possible, a photo of the issue. We will arrange for a replacement or a full refund right away.
How do I start planning a catered event with you?
The best way to begin is by filling out our contact form and selecting "Event & Catering Inquiry" as the subject. Please provide as much initial detail as you can: type of event, estimated number of guests, date, and any initial thoughts on the style of food you'd like. Our dedicated event coordinator will then contact you directly to schedule a consultation and begin crafting a bespoke proposal for your occasion.
Can I include a personalized gift message with my order?
Oui, bien sûr! Yes, of course. We believe our food makes a wonderful gift. During the checkout process, you will find an option to add a personalized gift message. We will print your message on a beautiful card and include it with the order, ensuring your thoughtful gesture is presented with the same elegance as the food itself.
I have a gift card. How do I use it?
Using your gift card is simple. When you proceed to the checkout page, you will see a field labeled "Gift Card or Discount Code." Simply enter the unique code from your gift card into this field and click "Apply." The value of the gift card will be deducted from your order total. If you have any trouble, our concierge team is happy to assist you over the phone.
How can I provide feedback about my meal or experience?
We genuinely value and welcome all feedback, as it is essential for our continuous improvement. Please use the contact form on this page and select "General Feedback" as the subject. Whether it's praise for a particular dish, a suggestion for a new menu item, or a comment about our packaging, we read every single submission and share it with the relevant teams. Thank you for helping us be better.